If you have any questions at all please do not hesitate to contact us by clicking here. We will reply to you through email within 24 hours. Yes, we read every single message and we respond promptly. Please look over the FAQs before you submit an inquiry.
If you would like to track the status of an order, just send us an email, and we will track your email address through our order records. Remember that shipping time doesn’t include Sundays, and that occasionally the post office experiences delays and it takes an extra few days.
Note: The most common reason for failured delivery is because people forget to click all the way through after paying with Paypal. If you think this was the case with your order, please contact us.Occasionally, the post office will attempt to deliver a package and leave a note saying it’s available for local pickup. Sometimes people forget to read the note.
Our mailing address is:
Wyvern House #15
Derby, Derbyshire DE1 2RU
You may call us free at 0800 587 1028. Our hours are Monday through Saturday from 2pm to 11pm.